Chrysler May Re-Hire Nearly 100 Dealers
Chrysler is reportedly ready to bring back as many as 100 of the dealers that it terminated, last year, as part of its bankruptcy.
View ArticleMercedes Dealers Best At Treating Customers
Product, product, product? Perhaps, but even the best vehicles won’t sell unless dealers know how to work with their customers, and according to a new study, Mercedes-Benz leads the way when it comes...
View ArticleFederal Report Criticizes Auto Dealer Closings
A new report is harshly critical of the Obama Administration’s efforts to have General Motors and Chrysler sharply cull their distribution networks as part of their bankruptcy reorganization plans,...
View ArticleGM Wraps Up Bitter Dealer Arbitration Process
General Motors has wrapped up its often-contentious effort to trim its dealership network, eliminating more than 1,500 outlets, but saving roughly 500 more than it originally had hoped to terminate --...
View ArticleDealers Ready to Go to War Over Mandatory Showroom Upgrades
Tired of being forced to invest millions upgrading their showrooms whenever carmakers decide to adopt a new corporate "look," the National Auto Dealers Association has launched a study to see if such...
View ArticleDealers Happiest with Hyundai, Subaru and Lexus
Happy dealers are usually successful dealers - so, it's probably no surprise that Hyundai, Subaru and Lexus top the list in the new NADA Dealer Attitude Survey. The annual report gives insight into...
View ArticleSurvey Names Women-Friendly Dealers
Buying a car is never easy - but especially so for women. A new survey set out to identify which dealers do a better job servicing women customers and why. TheDetroitBureau.com takes a look at the...
View ArticleU.S. Auto Dealer Count on the Rise
After years of steady -- and sometimes catastrophic -- declines -- the number of U.S. auto dealers rose last year. And, as TheDetroitBureau.com reports, 2012 could see sales per dealer reach record...
View ArticleFTC Moves to Block Deceptive Car Dealer Ads
The FTC has reached a settlement with five dealers who falsely claimed they'd pay off a buyers previous car loan, as one advertised, "no matter how much you owe." The government hopes the settlement...
View ArticleMercedes Doing the Best to Close the Deal
The Internet has radically transformed the car buying process, putting customers in a position of power. Which makers have adapted most and are doing the best job of meeting customer expectations while...
View ArticleMercedes-Benz Tops New Car Shopper Satisfaction Survey
Car dealers are the butt of frequent jokes, but there's a big gap between the best and worst, finds a new study, with Mercedes-Benz leading the list. How you're treated at the showroom will often...
View ArticleDespite Settlement on Capitol Hill, US Auto Sales Likely Hit Hard, Says NADA...
The government shutdown has likely had a serious, if short-term, impact on car sales, according to the head of the nation's largest car dealer group. David Westcott, chairman of NADA, meanwhile said...
View ArticleFTC Suggests States Repeal Pro-Dealer Laws
Once again, officials at the Federal Trade Commission have put a broad smile on the face of Elon Musk, Tesla Motors’ founder and chairman. For the second time in less than a month, three administrators...
View ArticleDealers Playing Critical Role in Recall Crisis – But Franchise System Under...
This year's surge in recalls underscores the vital role franchised dealers play in the auto industry - at least according to trade group NADA - but there are a growing number of challenges to the...
View ArticleTesla May Seek Franchised Dealers After All
Tesla has tried to reshape the automotive landscape with a marketing strategy based on factory-owned showrooms. But it might consider a "hybrid" strategy that would include some franchised dealers, CEO...
View ArticleTurning Shoppers into Customers: Mercedes Tops the Chart in New Study
Why do some brands do better than others, even if they don't have the best products? A new study looks at the ways that dealers can make or break a deal. Mercedes-Benz leads the industry but Tesla...
View ArticleGM, Costco Teaming for Holiday Sales Promotion
Christmas has emerged as a banner time to sell new vehicles and GM is pairing with Costco to beef up those holiday buys. Click on TheDetroitBureau.com for details.
View Article
